Dear Recall Customer:

Recall achieved an exciting milestone and we want to thank you for helping us get there.  On October 25, 2011 our employees from our Durham, North Carolina Information Center stored the company’s 100 millionth carton!  Though it was just one carton among many, stored in a single location among our 300 information centers around the globe, it represents a great milestone for our company and for our customers.

We are grateful for the trust you’ve placed in Recall and the strong business relationships we have built over the years that have led to this event.  To put this milestone in context, if all 100 million cartons were placed end-to-end, they would stretch from our headquarters in Georgia, U.S.A all the way around the world and back, and continue for another 5,000 miles. That represents a tremendous number of documents, and a tremendous amount of trust in Recall.

Like its millions of counterparts, this carton was managed with Recall’s best-in-class security and state-of-the-art technology.  Our employees used Recall’s unique Radio Frequency Identification technology to track and audit the 100 millionth carton throughout the storage process.  We are proud to have pioneered this cutting-edge technology, and to be the only document management company using it today. 

It is your confidence that has allowed us to grow so rapidly while maintaining local, personalized service.  Thank you for entrusting to us your physical documents--like this momentous carton--as well as the many digital records we store and manage around the world.

On behalf of all the Recall employees worldwide, I offer my sincere appreciation for your contributions to our success.  We look forward to continuing to serving your document management, data protection and document destruction needs--and to the milestones yet to come.

Sincerely,

Elton Potts
Group President and Chief Operating Officer