Technology Company Takes Document Storage Offline

CISCO Recall Moves Document Management in the Right Direction

Customer Profile
Global technology company operating in Europe, the U.S. and Asia-Pacific.

Challenge
Transference of complete records inventory. Scheduled delivery of required folders. Compliance factors.

The CISCO Recall Solution
Full service, document storage solution with several retrieval options. Highly secure storage at state-of the-art Information Center. Detailed reporting and on-time delivery via inventory management system (ReQuest® Web).

Functional Details
Perimeter protection- lighting; alarms; Closed Circuit Television (CCTV); and Digital Video Recording (DVR). GPS, alarm-equipped transport vehicles. RFID bar-coding, cataloging and archiving.

Results

• Security - Global Security Facility Standards. Stringent Operating Procedures.
• Efficiency - Reduced costs to maintain and store archives. Redirected staff to more profitable functions of business.
• Customer Satisfaction - Recall awarded contract for additional locations/sites.
• Sustainability - Business excellence and reliability. Compliant, long-term, strategic solution.